Last updated: May 2025
Lumenelo Ltd (“we”, “us”, or “our”) operates the AISearchScore tool at aisearchscores.com. This Privacy Policy explains how we collect, use, and protect your information when you use our service.
1. Information We Collect
We collect the following information when you use our service:
- Email address – provided by you when you request a score report.
- Domain name – the website URL you submit for analysis.
- Usage data – including pages visited, time on site, browser type, and IP address, collected automatically via cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Generate and deliver your AI Search Score report.
- Send you updates, recommendations, and marketing communications (you may opt out at any time).
- Improve and develop our service.
- Analyse usage trends and monitor the performance of our platform.
- Comply with legal obligations.
3. Legal Basis for Processing (GDPR)
Where applicable under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:
- Contractual necessity – to deliver the score report you requested.
- Legitimate interests – to improve our service and prevent fraud.
- Consent – for marketing communications.
4. Sharing Your Information
We do not sell your personal data. We may share it with trusted third-party service providers who assist us in operating our platform (such as email delivery and hosting providers), all bound by confidentiality agreements. We may also disclose information where required by law.
5. Cookies
We use cookies to operate and improve our website. These include strictly necessary cookies (required for the site to function) and analytics cookies (to understand how visitors use the site). You can control cookies through your browser settings.
6. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, as well as the right to data portability. To exercise any of these rights, please contact us at the address below.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: https://aisearchscores.com/contact/
AISearchScore 